LifeWise was never able to locate my payment, so I am still effectively uninsured. Fortunately, because I had paid in person, had obtained a reciept, and kept both the receipt and a carbon copy of the check, they admit that I probably did pay.
After I jump through a few hoops -- put a stop on the original check, send them a copy of the receipt for that so that they can reimburse me for the stop fee, and send them a new check -- they will then honor the original date of payment, reinstate my health coverage dating back to 12/01/2003, and will resubmit all claims that they have since rejected.
Joy.
Monday, February 09, 2004
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